Neel Teck Loyentra
Customer Loyalty, Rewards & Engagement Platform
Last Updated: 21 August 2026
At Neel Teck, we respect the privacy of businesses and their customers. This Privacy & Security Policy explains how information may be collected, used, protected and managed when you use Neel Teck Loyentra.
Depending on how Loyentra is used, we may collect the following categories of information:
Information may be used to:
Customers generally participate in loyalty programs voluntarily.
Merchants are responsible for ensuring that information collected through Loyentra is collected and used lawfully and with appropriate notices or permissions where required.
Neel Teck uses reasonable technical and organizational safeguards designed to protect information against unauthorized access, misuse, alteration, disclosure or destruction.
Security measures may include access controls, authentication mechanisms, secure infrastructure, monitoring and other appropriate safeguards.
However, no internet-based service can guarantee absolute security.
Information may be shared with trusted technology and service providers where reasonably necessary to operate Loyentra, including hosting, payment, analytics, communication and infrastructure providers.
Information may also be disclosed where required by law or where reasonably necessary to protect users, systems, rights or property.
We do not sell personal information as a commercial data product.
Where Loyentra provides features that allow customers to discover offers from participating businesses, information may be used to display relevant participating offers.
Any location-related functionality operates according to the permissions and settings available on the user's device or browser.
Loyentra may use cookies and similar technologies to maintain sessions, remember preferences, improve functionality, support security and understand platform usage.
Information may be retained for as long as reasonably necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, enforce agreements and protect legitimate business interests.
Neel Teck serves businesses in India and international markets. Information may therefore be processed or stored in countries other than the country where the user is located.
Where required by applicable law, reasonable measures will be taken to support lawful international data transfers.
Depending on applicable law, individuals may have rights relating to their personal information, including access, correction, updating or deletion of certain information.
Requests may be subject to identity verification and applicable legal requirements.
We may update this Privacy & Security Policy from time to time. Updated versions will be published with a revised "Last Updated" date.
For privacy or security-related questions, please contact Neel Teck through the official contact information provided on the Loyentra platform or corporate website.